Privacy Policy


These Policies (hereinafter, the "Policies") condition the use of the services of the website of the International Airport of the Americas, José Francisco Peña Gómez (hereinafter, the "Portal") administered by Aeropuertos Dominicanos Siglo XXI (in the following, "Aerodom"), concessionaire company responsible for the operation, administration, economic exploitation, maintenance, remodeling and expansion of 6 airports in the Dominican Republic.

1. Conditions.

  • Minors.- To use the Services that require the collection of Personal Data by Aerodom through the Portal, minors must obtain prior permission from their parents, guardians or legal representatives, who will be considered responsible for all acts performed by minors willing to their charge.

  • Obligation to make proper use of the Portal and the Services.- The User agrees to use the Portal and the Services in accordance with the law, these Policies, the Terms of Use, the particular conditions of certain services and other notices and instructions placed in his knowledge, as well as public order, morality and generally accepted good practices.

  • The User must refrain from obtaining and even attempting to obtain the contents using means or procedures other than those that, according to the cases, have been made available for that purpose or indicated on the web pages where the contents are located or, in general, those that are usually used on the Internet, provided that they do not entail any risk of damage or disablement of the Portal, the Services and / or the contents.

2. The User or third parties harmed by the reception of unsolicited messages addressed to a plurality of people may communicate this to Aerodom by sending a message to the following email address:

3. License.

  • All brands, trade names or distinctive signs of any kind that appear on the Portal are owned by Aerodom or third parties, without it being understood that the use or access to the Portal and / or the Services gives the User any right over those mentioned. distinctive signs.

  • Likewise, the contents are the intellectual property of Aerodom or third parties, without which the User may be understood to be assigned, by virtue of what is established in these Policies, none of the exploitation rights that exist or may exist on said contents beyond what strictly necessary for the correct use of the Portal and the Services, that is, the User may consult, copy and store on the hard disk of his computer or any other physical medium, print or reproduce the material available on this website, exclusively for personal or private use, or the one that is carried out within your company or organization, making mention at all times of the property that Aerodom owns on it, being strictly forbidden to make alterations or modifications of its content.

  • The commercialization in any form and under any title of the material contained in this site is strictly prohibited, without the prior written authorization of Aerodom. This portal may contain information from other sources, so in these cases, they must require the consent of them for its reproduction.

4. Exclusion of guarantees and liability.

  • Availability and continuity, utility and fallibility. - Aerodom does not guarantee the availability and continuity of the functioning of the Portal and the Services. When reasonably possible, Aerodom will previously warn of interruptions in the operation of the Portal and the Services. Aerodom does not guarantee the usefulness of the Portal and the Services for the realization of any specific activity, nor its infallibility and, in particular, although not in an exclusive manner, that the User can effectively use the Portal and the Services, access the different Web pages that form the Portal or those from which the Services are provided.

  • Aerodom excludes any liability for damages of any nature that may be due to lack of availability or continuity of the functioning of the portal and services, to the fraud of the utility that the user may have attributed to the portal and / or services, to the fallibility of the portal and / or services, and in particular, although not exclusively, to failures in accessing the different web pages of the portal or those from which the services are provided.

  • Privacy and security in the use of the Portal and the Services.- Aerodom does not guarantee the privacy and security of the use of the Portal and the Services and, in particular, does not guarantee that unauthorized third parties can not have knowledge of the class, conditions, characteristics and circumstances of the User's use of the Portal and the Services.

  • Quality.- Aerodom does not control or guarantee the absence of viruses or other elements in the Contents that may cause alterations in its computer system (software and hardware) or in the electronic documents and files stored in its computer system.

  • Legality, reliability and usefulness.- Aerodom does not guarantee the legality, reliability and usefulness of the services provided by third parties through the Portal.

5. Procedure in case of carrying out activities of an illicit nature.

In the event that any User or a third party considers that there are facts or circumstances that reveal the illicit nature of the use of any content and / or the performance of any activity on the Web pages included or accessible through the Portal, and , in particular, of the violation of intellectual property rights or other rights, you must send a notification to Aerodom stating the following:

  • Personal data of the claimant: name, ID number (or passport, in case of foreigners), address, telephone number and email address; specification of the alleged illicit activity carried out in the Portal and, in particular, in the case of an alleged violation of rights, precise and concrete indication of the protected contents as well as their location in the Web pages;

  • Facts or circumstances that reveal the illicit nature of said activity;

  • In the case of violation of rights, handwritten signature or equivalent, with the personal data of the owner of the allegedly infringed rights or of the person authorized to act on behalf of and on behalf of the same;

  • Express, clear and under the responsibility of the claimant that the information provided in the notification is accurate and the illegality of the use of the contents or the performance of the activities described.

6. Notifications.

All notices and communications (hereinafter, the "Notifications") by the User to Aerodom will be considered effective, for all purposes, when they are sent by courier to the following address: Las Américas International Airport, José Francisco Peña Gómez . Route 66, Punta Caucedo, Dominican Republic.

7. Applicable Legislation.

  • These Policies are governed in each and every one of its parts by the laws of the Dominican Republic.

8. Jurisdiction.

  • Aerodom and the User, with tacit waiver of any other jurisdiction, submit to the courts of the Dominican Republic.

Welcome to the Puerto Plata airport website. We use cookies in order to offer you offers and content tailored to your interests, analyze the traffic and improve the performance of the site and its ergonomics.